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Security Policy

Last Updated: April 23, 2026  •  Version: v2.0  •  Document ID: wg-security

1. Objective

This Security Policy describes baseline security principles applied to the WISPGate service environment. It is intended to communicate security posture at a high level without exposing sensitive implementation details.

2. Security Governance

WISPGate maintains internal accountability for access control, infrastructure hardening, change control, logging, backup strategy, incident response, and vulnerability handling appropriate to the service model and risk profile.

3. Access Control

  • Administrative access is restricted to authorized personnel with business need.
  • Logical access is role-based where supported by system design.
  • Credential handling, account lifecycle, and privilege allocation are subject to internal control processes.

4. Environment Isolation

WISPGate’s deployment philosophy is based on logical and operational separation appropriate to customer environments and service topology. Isolation may include VM-level, container-level, application-level, database-level, or network-level controls depending on deployment model.

5. Data Protection

WISPGate uses technical controls intended to protect data in transit and to reduce unauthorized exposure. Specific controls may vary by module, deployment, dependency profile, and customer integration scope.

6. Logging and Monitoring

WISPGate maintains logging and monitoring designed to detect abnormal activity, support troubleshooting, and preserve operational traceability. Log depth, retention, and review methods may vary by environment.

7. Change and Patch Management

WISPGate applies updates, patches, maintenance actions, and emergency security interventions according to operational priority and risk. Some maintenance may be performed without advance notice where necessary to preserve service security or integrity.

8. Incident Handling

WISPGate maintains internal incident handling processes intended to identify, contain, assess, mitigate, and communicate material security events according to contractual and legal obligations.

9. Shared Responsibility

Security is a shared responsibility. Customers remain responsible for endpoint security, internal access hygiene, identity management, lawful use, third-party integrations under their control, and secure configuration of devices and workflows connected to the platform.

10. No Absolute Guarantee

No online platform can guarantee zero risk. This policy is not a warranty of invulnerability, uninterrupted service, or immunity from compromise.

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